A Patient-Centered Approach to Identify, Explore and Address Experiences of Racism in the Emergency Department
A patient-centered approach to effectively address and dismantle racism in healthcare remains under-explored. Emergency departments provide safety-net care for many Black communities and are ideal settings to begin this investigation. This study will use remote patient engagement (text messaging) and qualitative methods to investigate Black patient perceptions of racism during visits to the emergency department, to guide institutional change.